| The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "Atlas Levy Sewing Machine, Co." or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions. Atlas Levy Sewing Machine, Co.. of CA. |
RETURN POLICY:
Please Call For Your Return Authorization to 1
(800) 216-9128
Atlas Levy's return policy allows for Products purchased directly
from Atlas Levy to be returned by you after obtaining an Atlas Levy
return authorization number (RMA) during the 10 day period following
date of shipment by Atlas Levy for a refund of purchase price
actually paid less shipping charges. Manuals and Software are
non-returnable items. We will not issue a refund on any CD, DVD, or
software that has been opened (taken out of its plastic wrap). If
you have received damaged, defective or incorrectly shipped
merchandise please notify Customer Service within 3 days. The RMA
number may be obtained by calling Atlas Levy's Customer Support at
1-800-216-9128, and must be noted on the outside of the returned
Product's container. Products must be returned in the original
packaging. Shipping and handling charges are not refundable. Damage
and missing part restocking fees will apply. RMAs are valid for only
10 days from issuance.. You are responsible for and must prepay all
shipping charges and you shall assume all risk of loss or damage to
Product while in transit to Atlas Levy. If you return Product to
Atlas Levy (i) without a RMA from Atlas Levy or (ii) beyond the 10
day issuance period, or (iii) without proper packaging, Atlas Levy
retains the right to either refuse delivery of such return or charge
you a restocking fee of 15% restocking fee. 15% Restocking fee will apply to all
non-defective merchandise or buyers remorse. No-claims after 30
calendar days unless the product is under written warranty. Please
allow up to two weeks for Atlas Levy to credit your account.
VERY IMPORTANT:
If you have received damaged, defective or incorrectly shipped merchandise please notify Customer Service within 3 days.No-claims after 30 calendar days unless the product is under written warranty.
15% RESTOCKING FEE APPLIES FOR:
Buyer's remorse
All non-defective merchandise returned.
Privacy Policy:
This site is owned and operated by Atlas Levy Sewing Machine, Co. Your privacy on the Internet is of the utmost importance to us. At Atlas Levy Sewing Machine, Co., we want to make your experience online satisfying and safe. Because we gather certain types of information about our users, we feel you should fully understand our policy and the terms and conditions surrounding the capture and use of that information. This privacy statement discloses what information we gather and how we use it.- Your information is for the sole purpose of completing your order.
- We will never sale your information to a third party.
- From time to time we will send you specials via e-mail or regular mail. Should you decide not to receive this information, please let us know, and we will remove your information from our database.


